The following cancellation and refund conditions apply for your reservations at The Kailyn Hotel:
Cancellation Conditions:
- If you wish to cancel your reservation, you must notify us at least 15 days before the reservation date.
- To make your cancellation notification, please contact us using the same communication channels through which you made your reservation.
Return Conditions:
- Your payment will be refunded when you make your cancellation notification within the specified period.
- If your cancellation notification is not made within the deadline, the payment will not be refunded.
Cancellation and Refund Procedure:
- You can notify us of your cancellation or refund requests using our communication channels through which you made your reservation.
- Cancellations or refunds will be processed as soon as possible from the date we receive your request.
- Your payment will be refunded by the same method and to the same account.
Important Notes:
- The Kailyn Hotel’s cancellation and refund policies are subject to change during certain periods. For current conditions, please contact us when booking or after submitting your cancellation/refund request.
- For details of the cancellation and refund conditions, you can visit our website www.thekailyn.com or contact us.
